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Communications

Internal and external comms with approval workflows

Business problem

Comms are drafted in email and docs; approvals are ad hoc and there is no single place for final versions.

Impact when solved

Faster, consistent messaging; clear approval trail and archive for crisis and compliance.

Solution (3–6 steps)

  1. Centralize draft intake and approval workflows by channel and audience.
  2. Use AI to check tone, consistency with prior messages, and suggest improvements.
  3. Route to the right approvers; track versions and publication status.
  4. Archive published content and approvals for legal and crisis response.

Control points

  • Approval by channel and sensitivity
  • Versioning and publication log
  • Restricted access to drafts and embargoed content

Success indicators

  • Time from draft to publication
  • Approval cycle length
  • Consistency and post-publication corrections

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