Back to use cases by department
Logistics
Shipment and inventory decisions with full traceability
Business problem
Shipping and inventory decisions depend on multiple systems and people; exceptions are handled manually and hard to trace.
Impact when solved
Faster, consistent decisions; full traceability for carriers, customs, and audits.
Solution (3–6 steps)
- Connect to TMS, WMS, and carrier systems; consolidate orders and status in one view.
- Apply rules for routing, slot booking, and exception handling; use AI for complex cases.
- Route exceptions to the right role; log every decision and communication.
- Reconcile with invoices and claims; produce reports for performance and compliance.
Control points
- •Decision rights by type and value
- •Carrier and customs documentation traceability
- •Audit-ready log of all commitments and changes
Success indicators
- •Order-to-ship time
- •Exception rate and resolution time
- •Carrier performance and claim rate
See a guided demo
We show you the full journey and how to adapt it to your internal rules.