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Quality / Compliance

Non-conformity management and audit readiness

Business problem

Non-conformities and audits are tracked in spreadsheets; root cause and corrective actions are inconsistent.

Impact when solved

Faster closure of NCs; audit-ready evidence and consistent corrective action follow-up.

Solution (3–6 steps)

  1. Record all NCs and audit findings in a single, traceable system.
  2. Classify and assign owners; use AI to suggest root causes and similar past cases.
  3. Track corrective actions and due dates; escalate overdue items automatically.
  4. Produce audit packs and dashboards; archive evidence for each finding and action.

Control points

  • Segregation between detection and closure
  • Mandatory review of root cause and actions
  • Immutable record of findings and closures

Success indicators

  • NC closure time
  • Overdue actions and recurrence rate
  • Audit finding count and response time

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